Press Release Archive

  • November 16 , 2016
    2016 Collection Academy Success The Academy was a success for the 6th year in a row. This quote from an attendee says it all: "This was my second year at the Academy and I appreciated how much I can learn and take away from it.  I would definitely recommend this even to another credit union.
  • September 13, 2016
    Chris Becker Promotion With the company experiencing double digit growth for over a year, CU Recovery and The Loan Service Center have expanded their executive team.
  • August 29, 2016 
     CU Recovery & The Loan Service Center Experiences Double Digit Growth Recent increases in credit card and auto loans impact more that credit unions.  With the rise in debt comes the inevitable rise in delinquent loans.
  • June 21, 2016
    Collection Academy Scholarships Announced Entries from 8 credit union collection departments have been chosen to received scholarships to the October 2016 CU Recovery Collection Academy.
  • May 9, 2016
    Business Development Expansion For the 3rd year in a row, CU Recovery has expanded its Business Development team.
  • March 15, 2016
    CU Recovery Academy Scholarship Available The CU Recovery Collection Academy is a premier educational conference for Credit Unions of any size.  Credit unions are eager to attend but some may not have this type of training in their 2016 budget.  In keeping with the People Helping People philosophy, CU Recovery is offering a scholarship program for the October event.  Details are available on the Training tab of this website.
  • February 2, 2016
    Submitting Collection Accounts Just Got Easier Outsourcing collection files is a necessity for some credit unions.  The hassle comes when credit unions must change the format of their files for digital export to their outsource partner.  CU Recovery has enhanced its protocol so that credit unions can export their files using the software that they have in place, including prior collection notes.
  • December 8, 2015
    CU Recovery Giving Back to the Community The CU Recovery culture is one of giving back and being involved in the community. The employees excel not only in their debt collection efforts, but in their empathy and support for causes of concern in their lives and in the community. 
  • November 16, 2015
    2015 Collection Academy Success The Academy was a success for the 5th year in a row. This quote from an attendee says it all: "I enjoyed the content of the presentations and the new information I can walk away with and implement."
  • October 13, 2015
    Understanding & Meeting Credit Union Needs, CU Recovery Turns 25 Longevity in the business world indicates that a company has what it takes to serve it's client base.  25 years ago CU Recovery's vision was to become the #1 resource to credit union collection departments. Having served over 2500 credit unions, CU Recovery has succeeded by understanding client needs and making a commitment to credit unions and their members.
  • September 21, 2015
    Collection Department Outsourcing Cost Analysis 
    Fall marks the beginning of credit union strategic planning sessions and finding the resources to move forward with innovative ideas can be challenging. CU Recovery's cost analysis on hiring staff vs outsourcing could help find the funding for future projects.
  • August 24, 2015
    Measuring Collection Department Training Success
    The value of staff education is in the application of ideas once they return to the office.  The CU Recovery Collection Academy delivers!
  • June 29, 2015
    Akcelerant Framework Enhances Integration to CU Recovery
    The CU Recovery connector now offers additional functionality to Akcelerant Framework customers.
  • June 16, 2015
    CU Recovery Announces Collection Academy Scholarship Winners
    Scholarship winners will share their winning entries at the Collection Academy, during the Peer to Peer discussion.
  • May 19, 2015
    Measuring Collection Department Results
    Companies create metrics to measure progress toward goals.  The CU Recovery team has shown that with measurements centered on call quality, many of the traditional management goals will naturally fall into place.
  • April 27, 2015
    Planning for Increased Delinquencies 
    The unintended result of loan growth is debt delinquencies.  Many credit unions are proactive in planning for the increase, but others could use some ideas on how to approach the issue
  • March 10, 2015
    CU Recovery Collection Academy Scholarships Available
    Find out how to be awarded one of 5 scholarships to the 2015 Collection Academy
  • February 19, 2015
    CUR Business Development Expansion
    Tyler Weir joins the CU Recovery Business Development Team
  • January 13, 2015
    CU Recovery Celebrating 25 years of Collection Services for Credit Unions
    CU Recovery is hailing this milestone in 2015 as proof that their mission and vision will serve credit unions for the long haul
  • December 15, 2014
    Collection Department Survey Results
    In a recent client survey conducted by CU Recovery, a staggering 80% of respondents said that finding experienced collectors was difficult.  In another significant areas of the survey, 45% of respondents state that staff are not proficient in skip tracing, may not be up to date with compliance and regulations and that the credit union recovery goals would not be reached in 2014.
  • October 21, 2014
    2014 CU Recovery Academy, an Inspiring Educational Series
    Wendy Elieff, Vice President of Sales & Service for CU Recovery facilitated the 2.5 day conference with the purpose to "educate, inspire and instigate attendees in managing their departments ..."  The Academy was another successful exchange of information on how credit unions can increase effectiveness in their collection departments.
  • September 2, 2014
    CU Recovery Work Helps the Economy
    According to findings from a newly released survey by Ernst & Young and ACA International, the health of national and state economies in the U.S. continues to be impacted by the recovery of rightfully owed consumer debt.
  • July 23, 2014
    CU Recovery Employees Committed to their Community 
    The employees excel not only in their debt collection efforts, but in their empathy and support for causes of concern in their lives and community.  The culture is built on giving back.
  • June 25, 2014
    Collections vs Procrastination
    The company takes pride in fostering a creative climate that has a solid focus on creative ways to enhance the credit union collection departments that they serve.  One innovation is a File Pickup Service that takes the hassle out of placing charged off files for recovery.
  • May 27, 2014
    Valuable Collection Training for Credit Unions, Close to Home 
    CU Recovery has introducied a collection training platform that brings critical 'how to' information and solutions to the credit union's local area.
  • March 18, 2014
    Business Development Department Expansion
    CU Recovery has named Phil DiGiovanni as its newest Business Development Representative.  Phil will play an integral part in the continuation of the company's strategic expansion and additional services.
  • February 18, 2014
    3 New Resources for Collection Departments
    CU Recovery has created 3 training blueprints that provide powerful collection tools for credit union collection departments.
  • January 13, 2014
    Growth Despite Sluggish Economic Predictions
    In the face of tepid economic predictions for 2014, CU Recovery recognizes that a change in the pulse of the credit union marketplace is an economic indicator that can be measured by an up-tick in loan growth.