#1 Collection Solution for Credit Unions
The formula for success? Expect more from your non-performing loans with the best collectors in the industry at your disposal. Here's what we have to offer at any stage of your collection process.
First Party Collection Solutions
Payment Reminder
Payment Reminder Plus
Extended Services
Specialized Call Campaigns
Key Benefits

Third Party Collection Solutions
Pre-Collection Letters
Unsecured Accounts
Closed Share Accounts
Secured Accounts
Need Help Choosing?
Skip Tracing Services
Free On-Site File Pick-up
Commercial Collections

Skip Tracing Services
The solution for clients just looking for information on a member. There is no collection related service provided.




Lifecycle Management Suite
 
CU Recovery Connector is a fully integrated connector that automatically transfers data from Temenos Lifecycle Management Suite directly to CU Recovery through a secure WS-FTP connection.


Collection Training
Strengthening collection practices for your team. You can choose
training at your facility or ours to provide your staff with the
training they need when they need it.


How to Submit Accounts
Behind on sending your charge-offs for collection? Sending files has never been so easy and secure. Whether you prefer online transfers or having files picked up at your office, CU Recovery offers a variety of ways to submit accounts that will meet the needs of your collection department. 

CU Recovery Academy
A yearly educational conference that is a resource for continuing education to provide the tools for the success of Credit Union collection departments in meeting their member service and delinquency reduction goals.


Commercial Collections
While it is true, our solutions have been created based on credit union needs, from time to time, we do have inquiries from commercial business asking for assistance in collecting overdue obligations. As a result, we have developed a solution for Commercial Collections. With this option, we perform standard collection work on delinquent accounts on a contingency basis.  Contact Us

Our Results:
"Our delinquency decreased from 1.11% to .45%"  "...the file pickup service was fast, thorough and professional"  "we were surprised to see funds from an account we just couldn't find"