Training the Way You Want It
You're the architect of what courses could help sharpen the skill levels of your collection department staff to decrease delinquencies and charge-offs.
Our trainer will come to your credit union with classes that can be structured for one day or multi-day sessions.  The class is facilitated by a CU Recovery training and collection expert with presentations, case studies, interactive group discussions, and Q&A.
Curriculum topics are built, based on the specific needs of your collection department.  Some subjects that credit unions have chosen include:
  • Collection call success using the CUR 5 CALL TYPE method
  • Skip Tracing / Repossession / Remarketing / Bankruptcy
  • Management reports and queue-load levels
  • Evaluating individual collectors' performance and effectiveness
  • Finding and training top notch collectors
Who Should Attend:  All or specific credit union collection department staff, as determined by management.

What Credit Unions Say:
"I really liked how hands-on the training was.  The trainer really knew what he was talking about and how to convey what he wanted me to do so I understood.  It helped me get more organized and gave me great tools to make effective contact with our members".    Lexxi Schaap  UniWyo Federal Credit Union

Cost: Contact for Quote

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