With Payment Reminder Plus services, TLSC will attempt to contact the member as defined in the contact plan, work with the member to define a reason for missed payments, and decide on a pay plan that will renew the account(s) status.
- Our trained Agents make outbound calls, including weekends and after hours, to increase the chances of speaking to the member.
- For the convenience of your members, we have a pay by phone option. This will improve collection efforts, making the process simple and cost efficient.
- The majority of clients that have implemented our Payment Reminder Plus services have experienced a lower number of past due accounts and improved delinquency statistics.