is a fully integrated and streamlined connector that has been a trusted collection partner since 2009; one of the original Temenos Collection and Recovery outsource collection partners. Our connector allows CU Recovery and The Loan Service Center the ability to work all stages of delinquency. The credit union is able to place and manage accounts, as well as receive collection notes and activities directly within the Lifecycle Management Suite; all at NO COST to the credit union.
First Party Collections - You'll have access to our experienced Loan Service Center staff - temporary or permanent, full-time or part-time; who can manage ALL loan types, from zero days delinquent to charge-off.
Automatic Export of Charged-off Accounts - You create an export process that will automatically forward charge-off collection files from the Lifecycle ManagementSuite to CU Recovery over our secure WS-FTP.
Receive Collection Notes Back Into Lifecycle - Collection notes are prepared on a daily basis for transfer to the Lifecycle Management Suite, where they can be reviewed at the credit union.
Reduce Time on Staff Hiring and Training - Our first party staffing solution can adapt to your needs. We work under the direction of your collection manager following your policies and procedures.
Reduce Time Spent on Charged-off Accounts - Eliminating manual transmission will simplify your file transfer process. Automatic note transfer will streamline the tracking of collection activity.
Quick and Easy Set-up - Our detailed set-up instructions will enable you to install the WS-FTP and be transmitting files in no time.
First Party Collections - None
Charge-off Placement & Collection Notes: Lifecycle Management Suite version 10.22 to 14.00 - setup required Lifecycle Management Suite version 15.00 or higher - built into Temenos Connector
Installation of WS-FTP Client - Available through CU Recovery at no charge